We Do It Like a Friend Should
The Baal & Spots approach
Authentic Engagement for Lasting Relationships
The passion we invest in each client relationship requires a unique approach tailor made to ensure your exact needs are met. We don’t copy and paste best practices and send you the bill. Instead, we listen intently to your needs and develop custom solutions that meet your goals and maximize your budget.
We’re different because we put your long-term satisfaction first.
Listen + Understand
We know that the needs you have on day one may change by month six. So when you communicate with us, we hear you. From quick emails to regular meetings, we actively engage and listen intently during every conversation. Our goal is to soak up everything we can about your offering, audience, and unique needs.
Investigate + Strategize
Through in-depth research and strategy development, we help our clients discover new opportunities to thrive. We think hard, leave no stone unturned and collaborate toward a fully optimized finished product.
Collaborate + Create
As designers, developers and marketers, we overcome every obstacle with a personalized solution. We think about what’s happening now and plan for what’s happening next. This preemptive problem-solving keeps our clients ahead of the curve.
Optimize + Innovate
Our pursuit of perfection is relentless. No matter how long you’ve been our client, you can always count on fresh perspectives and new ideas for continued growth. Satisfaction isn’t enough. We strive to exceed expectations.